Ah, music to my ears! Wish I had a penny for every time I made the welcoming phone call to my newly arrived guest and heard that phrase! It may be an indicator of their experience at my competitor’s properties, or it may be an indication that the cleanliness standards of their own home are more like mine :-). But in any event, guests really appreciate the experience of walking into a clean villa they are going to call home for a week or more, and I strive to make this a reality for all of our guests.
How do I do it? First off, I have a top notch maid service that I work very closely with. This includes meeting with any new cleaning person assigned to one of my homes to make sure this new person understands my expectations. In this digital age, there is still nothing like a face to face sit down to make sure two people are on the same page!
Second, my husband or I inspect each and every home before a guest arrives. We also clean the places the maids don’t, including the garage (which sometimes houses a games room and is used heavily by the children), and the pool. While the pool and pool deck are cleaned weekly by a separate vendor, if the guest left things a mess and the pool vendor has not been there recently, there may be some issues to address on the day the new guest arrives. This is especially true of “back to backs”, where one guest departs at 10 am and the new guest arrives at 4 pm.
Third, I have the carpets steam cleaned as often as possible and spot treat when necessary. I wish I could steam clean the carpet between each guest (I can’t), but I do have it done as often as I can.
So, come stay with us and see if one of my Orlando area vacation homes meets your cleanliness standards as well!